First Insurance Agency stresses insurance education for its staff. Many of our staff have received the Certified Insurance Counselor (CIC) designation. The CIC designation is conferred upon persons in the insurance industry with a minimum of two years experience who have passed five two hour examinations covering numerous aspects of insurance products. To maintain the designation, a CIC must annually complete twenty hours of continuing education.
* If you would like to e-mail any of our staff, you may do so by clicking on their name *
Mark Justice CIC – because someone has to do it. Mark is the president and keeps all the pieces of the puzzle in order. He was born and raised in Kerrville Texas. He is a graduate of Texas A & M University – Corpus Christi where he earned his B.B.A. in Management Information Systems. After graduation, he joined the agency, and went on to acquire his Property & Casualty Insurance License.
Since then, Mark has continued his studies and earned many local and industry recognitions, including being selected to represent the Hill Country Area on the Hochheim Prairie Farm Mutual Insurance Association’s Agent Advisory Committee. In 2010 Mr. Justice also became a partner in the agency when he purchased the remaining shares held by Jim Stehling, formally of Fawcett Insurance Agency. Shortly after that, he continued his studies and has obtained his Life & Health License. Mark continues to focus on selling multiple product lines of insurance in both personal and commercial, as well as Life, Insurance areas.
Virgil Justice CIC – visionary and founding principle agent of First Insurance Agency, as it is today. was the original owner of Justice Insurance Agency and one of the founding members of First Insurance Agency. He has been in the insurance industry since 1972 and held the CIC designation since 1984. Mr. Justice has a broad experience in selling multiple product lines of insurance in both personal and commercial areas.
Virgil is also very experienced in both life and health insurance as well as multiple lines of bonds. Feel free to contact him for any and all of your insurance needs.
CUSTOMER SERVICE STAFF
Amy Bowen CIC – the Original Guard that keeps everything in order, from top to bottom, & inside out; Amy has done it. She is a Certified Insurance Service Representative with many years of experience in insurance and works with both personal and commercial insurance clients.
Amy is also very knowledgeable about many types of bonds and a certified notary public. Please contact her if she can help you with any of your insurance needs.
Ashley Martinez CISR – keeps on top of your policies, saving you money on renewals, and helping in and out, daily. She has been working with our agency since 2014. In December 2014 she finished her studies, and obtained her Property & Casualty insurance agent license. Since that time, she continues to develop her knowledge and use her skills to benefit all of our clients.
Ashley is also a certified notary public and has now started her classes to obtain her Certified Insurance Service Representative designation. Please feel free to contact her for help with any of your personal insurance needs.
Ellen Milam CISR – she’s spent her career in various commercial insurance backgrounds, perfecting her knowledge to meet your coverage needs! She is a Certified Insurance Service Representative who has been in the insurance industry for over 25 years. She previously transitioned from another insurance agency in Uvalde Texas.
Ellen has a strong back ground in all types of commercial lines insurance and is a certified notary public. Please feel free to contact her for your commercial insurance needs.
Adamina Carrillo – she’s our newest “secret” agent – not only is she the best traffic cop and a licensed agent herself; she’s the social media marketing secret, that gets our name out there, so you can find us too!
Cody Oris – not only is he our de facto body guard, if you can’t make it into the office, he can meet you were you are and help you push those prices back down! He has spent his career serving others. He began right at the start by honorably serving our great nation in the United States Navy. After active duty, he joined USAA as a Naval Veteran where he crafted his insurance skills over the 5 years he was there.
Cody now continues in his pursuit by bringing his services and insurance knowledge to First Insurance Agency; helping serve both personal and commercial insurance customer’s needs. First Insurance Agency is excited to have Cody as a team member, and proud to support our Military and hire our county’s finest, it’s Veterans. Contact Cody today for help with any of your insurance needs.
Rhonda Taylor – having been a prior insurance business owner, there’s not much she hasn’t seen, or many folks, she hasn’t met. She has been in the insurance industry for over 13 years. Prior to joining our agency, she worked briefly for another agency, as well as owned her own Farmers Insurance Agency located in Kerrville.
Rhonda is a licensed Property & Casualty agent, as well as a licensed Life & Health insurance agent. Please feel free to contact her for any of your insurance needs.
Sherry Williams C.P.C.U. A.F.S.B. – problem solver who saves you $$ and fixes coverage gaps! She knows what will work for you. She has been in the insurance industry for over 30 years. She originally moved to Texas from Colorado and has a strong back ground in life and health insurance.
Sherry is a licensed Chartered Property and Casualty Underwriter and an Associate in Fidelity and Surety Bonding. Please feel free to contact her for all of your personal insurance needs.